Ladies and Gentlemen!

Our offer is addressed to stores and wholesalers interested in cooperation in the sale of our products.

Basic terms of cooperation

1. Registration on the portal, acceptance of these regulations and the signed consent to issue and send electronic invoices.

2. The minimum order amount is 600 EUR 

3. We only sell cardboard quantities (information on the number of pieces in a cardboard box is specified under the PCB symbol). The box contains the full size chart available for the item and all the colors.

4. The goods are being prepared for shipment within 3 to 5 working days. Delivery is made by courier, free shipping. The waybill number, which enables the shipment to be tracked, is added to the order and visible in the portal immediately after the package is shipped.

5. Any questions should be sent to the following address: b2b@eplusm.pl

How do I place an order?

1. After logging in, you have access to the system that allows you to quickly select goods and place orders. Searching for products takes place by assortment categories as well as by licenses.

2. By adding any product to the basket, you start placing an order. The description of each product includes the necessary information, i.e. article name, country of origin, composition and type of material, size, number of pieces in a box and size ratio.

3. The quantity of the selected product is automatically supplemented with the minimum PCB. If the value is entered manually and the quantity is not a multiple of the PCB, the system will automatically round the quantity up to full cartons.

4. Payment should be made immediately after confirming the order. An order with the status "Approved for payment" is active until 6.00 am the next day. After this time, if no payment is made, the order will be automatically canceled.

5. Payment for the order is made immediately via the Przelewy24 platform.

Complaints

1.      All complaints should be sent to the following address: reklamacje@eplusm.pl

E plus M is not liable for damage caused by improper use or failure to follow the care instructions. The complaint should contain a completed complaint form and a photo. The form can be found in the "DOWNLOAD" tab. Without providing the necessary information contained in the document, we are not able to start the complaint procedure.

2. Complaints regarding the quantity of goods should be reported within 24 hours from the date of delivery.

3. Complaints regarding the quality of the goods should be submitted within 14 days from the date of receipt of the delivery.

Applications sent to a different e-mail address, without a completed complaint form, or submitted on a date other than the agreed date, remain unsolved.

Benefits of purchasing in the E PLUS M wholesale system

-         Convenient access to the always up-to-date wholesale offer.

-         Unique order registration system - immediate order confirmation and payment option. 

-         Access to information about the latest products on offer, promotions, trends and news on the licensed clothing market.

-          A specially targeted newsletter.

We look forward to work with you! We reserve the right to amend these Regulations without prior notice by publishing the amended Sales Regulations on our Platform, however, the Sales Regulations posted on the Platform at the time of ordering shall apply to a given order.